The Olathe Branch NAACP discusses the resolution of the Journey Receipt Controversy
Last October, a customer in the Overland Park Mall outside of Kansas City returned a pair of shoes that he'd purchased from the "Journeys" store. When he got home, he noticed that on his receipt, the words "Dumb (N-word)" were printed. The family contacted the NAACP who then worked with the family and the store to resolve the issue.
Yesterday, I had an opportunity to speak with Henry Lyons, the President of the Olathe Branch NAACP, about the controversy and its resolution: